{"id":19933,"date":"2019-09-11T16:15:00","date_gmt":"2019-09-11T20:15:00","guid":{"rendered":"https:\/\/advertisingweek.com\/aw360\/?p=19933"},"modified":"2026-09-17T16:17:43","modified_gmt":"2026-09-17T20:17:43","slug":"why-the-ad-industry-will-always-need-brand-mascots","status":"publish","type":"post","link":"https:\/\/advertisingweek.com\/aw360\/news\/why-the-ad-industry-will-always-need-brand-mascots\/19933\/","title":{"rendered":"Why The Ad Industry Will Always Need Brand Mascots"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">By Heather Taylor<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nobody has a thicker skin in the advertising industry than a brand mascot.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Iconic characters like Cap\u2019n Crunch, the Pillsbury Doughboy, and the Aflac Duck wear an absurd amount of hats. They have to constantly sell a product, but never ask for a raise, benefits, or PTO. As they age, characters like the Green Giant and Keebler Elves receive subtle redesigns and social media accounts to reach new demographics. Brand mascots are also under constant scrutiny from the public eye. This flip-flops from studies praising the longevity of <a href=\"https:\/\/crestline.com\/c\/brand-mascots-and-logo-designs-that-work\" target=\"_blank\" rel=\"noreferrer noopener\">beloved icons<\/a> to clickbait articles reducing their years of brand dedication as nothing more but a \u201c<a href=\"https:\/\/www.prweek.com\/article\/1593704\/brand-mascots-dying-breed\" target=\"_blank\" rel=\"noreferrer noopener\">dying breed<\/a>.\u201d<\/p>\n\n\n<p><a href=\"https:\/\/youtu.be\/dlNO2trC-mk\">https:\/\/youtu.be\/dlNO2trC-mk<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I\u2019d like you to try this simple exercise. Close your eyes and recall a moment where a character profoundly impacted you in an emotional way. The emotion may be joyful, like the delight of watching the giant red Kool-Aid Man burst his way into the room. It may be nostalgic, as you recall visits to Chuck E. Cheese where a kid could really be a kid. Perhaps the memory may move you to tears, like the time the Budweiser Clydesdales befriended a puppy during the Super bowl.<\/p>\n\n\n\n<h3 id=\"h-brand-mascots-sell-more-than-products\" class=\"wp-block-heading\"><strong>Brand Mascots Sell More Than Products<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This is the power of the brand mascot in action. They sell a product, but they do something much more significant. They create an emotional connection with the consumer.<\/p>\n\n\n<p><a href=\"https:\/\/youtu.be\/f9gQeeTEeUY\">https:\/\/youtu.be\/f9gQeeTEeUY<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Characters are still having their moment, even though the overall visibility for many is dwindling to some degree. We \u2014 the ad industry, brands, and consumers \u2014 still need characters if but for no other reason than two simple words: they work. The question now is what, exactly, can be done next to keep us from forgetting their significance and reinforce why they will always matter.<\/p>\n\n\n\n<h3 id=\"h-take-mascots-out-of-hibernation\" class=\"wp-block-heading\"><strong>Take Mascots Out Of Hibernation<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A recent survey from Crestline, a custom promotional products company, unveiled the <a href=\"https:\/\/popicon.life\/where-does-your-favorite-mascot-rank-with-americas-most-memorable-mascots\/\" target=\"_blank\" rel=\"noreferrer noopener\">most (and least) memorable characters<\/a> in advertising. Characters like the Duracell Bunny and the Chicken of the Sea Mermaid ranked as the least memorable brand mascots. Their more memorable counterparts included ever-evolving, consistently present characters like KFC\u2019s Colonel Sanders and the GEICO Gecko.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Is it possible that the Duracell Bunny and Chicken of the Sea Mermaid can find a way to resonate with audiences? Of course. The key is to get them out of hibernation.<\/p>\n\n\n\n<h3 id=\"h-case-study-rooty-the-great-root-bear\" class=\"wp-block-heading\"><strong>Case Study: Rooty the Great Root Bear<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.awrestaurants.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">A&amp;W Restaurants<\/a> has long had an iconic brand mascot in Rooty the Great Root Bear. However, the loveable bear behind A&amp;W Restaurants spent a significant amount of time in hibernation in the late 1990s when A&amp;W Restaurants was owned by YUM! Brands.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rooty didn&#8217;t ease his way out of hibernation until after December 2011, when a partnership of A&amp;W franchisees purchased the brand from YUM!\u2019s previous ownership. The bear, recognizable for his orange sweater and goofy personality, was back in the wild. However, the world had changed significantly while he was away. How could Rooty re-introduce himself to the public?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sarah Blasi Mueller, VP of Marketing for A&amp;W Restaurants, began strategically planning Rooty\u2019s comeback. He started to appear on brand merchandise and in-store signage. Rooty received social media accounts, including a short-lived LinkedIn profile in 2013 (removed by the platform on the premise that Rooty wasn\u2019t \u201creal\u201d \u2014 even though he remains the only brand mascot to ever have a LinkedIn account). Rooty even received his own GIF images, which have been viewed over a hundred million times online.<\/p>\n\n\n<p><iframe loading=\"lazy\" title=\"The Bear is Back! Episode 4: Back in the Office\" width=\"1240\" height=\"698\" src=\"https:\/\/www.youtube.com\/embed\/xV1xanDbYcU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rooty\u2019s exit from hibernation was about more than showing the character was back. It signified a return of a refreshed brand, ready to engage and connect with fans on a deeper level.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cIt may seem silly to speak about mascots and emotional connections in the same sentence,\u201d Blasi Mueller says. \u201cHowever, because we are such a nostalgic brand and so many of our fans grew up with Rooty, we do see a strong emotional tie between our fans and Rooty.\u201d<\/p>\n\n\n\n<h3 id=\"h-rooty-s-continued-evolution\" class=\"wp-block-heading\"><strong>Rooty&#8217;s Continued Evolution<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Rooty hasn\u2019t stopped evolving, either. The icon continues to be the face of A&amp;W Restaurants worldwide. He posts regularly on <a href=\"https:\/\/www.facebook.com\/awrestaurants\">Facebook<\/a> and attended the 100<sup>th<\/sup> Anniversary Convention in Hawaii in February 2019. Franchisees and families lined up for selfies with Rooty \u2014 the Great Root Bear they\u2019re still giddy about.<\/p>\n\n\n\n<h3 id=\"h-destroy-one-dimensional-personalities\" class=\"wp-block-heading\"><strong>Destroy One-Dimensional Personalities<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Julie Cottineau, CEO of <a href=\"https:\/\/www.brandtwist.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">BrandTWIST<\/a>, strongly believes in the effect mascots have on brands. \u201cThey can help humanize a product, connect, and build strong relationships,\u201d Cottineau says.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, if a mascot wants to survive in 2019 and beyond they can\u2019t coast on their brand recognition alone. In order to stay powerful, characters must continually find ways to be relevant.<\/p>\n\n\n\n<h3 id=\"h-case-study-the-kool-aid-man\" class=\"wp-block-heading\"><strong>Case Study: The Kool-Aid Man<\/strong><\/h3>\n\n\n<p><iframe loading=\"lazy\" title=\"1950&amp;apos;s Kool Aid Commercial\" width=\"1240\" height=\"930\" src=\"https:\/\/www.youtube.com\/embed\/yKY2O4KFmMU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the 1950s, The Kool-Aid Man was better known as The Pitcher Man. The character was a literal pitcher of Kool-Aid \u2014 with a face drawn on the pitcher\u2019s condensation \u2014 that sang about delicious five-cent packages of drink mix.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cottineau was part of the account team at Grey Global in the 1990s. The Kool-Aid Man had finished making a significant transition in the 1980s from a conservative drink pitcher into a contemporary, kid-friendly, larger-than-life character that smashed through walls and bellowed \u201cOH YEAH!\u201d at the top of his lungs. (We have to tip our cap to former <a href=\"https:\/\/popicon.life\/putting-the-kool-back-in-kool-aid\/\" target=\"_blank\" rel=\"noreferrer noopener\">Grey alum Robert Skollar<\/a> for leading the charge on the character\u2019s evolution.)<\/p>\n\n\n<p><a href=\"https:\/\/youtu.be\/IUcg0jKBYZY\">https:\/\/youtu.be\/IUcg0jKBYZY<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Kool-Aid Man was on the cusp of making his next transition. Cottineau was helping the character swap out his juicy fat suit for a new look using CGI animation. The change was about more than shifting animation trends. It enabled The Kool-Aid Man to become more adventurous.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cInstead of busting down walls, he was busting moves on snowboards and mountain bikes,\u201d Cottineau says, noting that the popularity of the X Games inspired a more active version of the character.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It also wasn\u2019t too dramatic a departure from the character\u2019s overall personality. Skollar cites that The Kool-Aid Man was always considered to something of an oversized kid himself. Kids related to The Kool-Aid Man when he had the wacky, superhero ability to break into a room, and they related to him when he was moving and shaking as an budding athlete. The Pitcher Man would never have attained that kind of relatability due to having such a one-dimensional personality.<\/p>\n\n\n\n<h3 id=\"h-take-creative-risks-but-don-t-stray-too-far-from-a-mascot-s-original-appeal\" class=\"wp-block-heading\"><strong>Take Creative Risks \u2014 But Don\u2019t Stray Too Far From A Mascot\u2019s Original Appeal<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Manny Gal\u00e1n, Executive Creative Director at <a href=\"https:\/\/www.grey.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Grey Group<\/a>, has spent years in the orbit of characters. He previously worked alongside <a href=\"http:\/\/www.dangerpigeonstudios.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Danger Pigeon Studios\u2019<\/a> Creative Director Pat Giles at Saatchi &amp; Saatchi, overseeing cereal characters like the Trix Rabbit, Lucky the Leprechaun, and the <a href=\"https:\/\/popicon.life\/monsters-a-brief-history-of-the-monster-cereals-icons\/\" target=\"_blank\" rel=\"noreferrer noopener\">Monster Cereals<\/a> for General Mills.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">While Gal\u00e1n believes there are several reasons why classic mascots are declining, he reflects on the problem that what characters originally represent is becoming outdated. Gal\u00e1n recalls moments throughout his career where he tried to convince clients to hit refresh on certain characters. Many wouldn\u2019t budge in moving the needle. They had been doing what had proven to work for so long that failure wasn\u2019t an option.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In Gal\u00e1n\u2019s words, \u201cThey just want to rotate on, keep the train moving, then pass it off to the next person like a game of hot potato.\u201d<\/p>\n\n\n\n<h3 id=\"h-case-study-charlie-the-tuna-mr-clean-the-kool-aid-man-and-green-giant\" class=\"wp-block-heading\"><strong>Case Study: Charlie The Tuna, Mr. Clean, The Kool-Aid Man, and Green Giant<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Not that there\u2019s anything wrong about wanting to be protective of a brand mascot\u2019s identity, of course. The biggest problem becomes less about the character and whatever pedestal it\u2019s mounted on and more about the brand\u2019s fear of not experiencing immediate success.<\/p>\n\n\n<p><iframe loading=\"lazy\" title=\"Mr. Clean | New Super Bowl Ad | Cleaner of Your Dreams - super bowl 51\" width=\"1240\" height=\"698\" src=\"https:\/\/www.youtube.com\/embed\/ozuWoZITX3Y?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Gal\u00e1n points to the characters listed above as examples of characters that have taken various degrees of risk and had it pay off. Deutsch New York brought a more lifelike <a href=\"https:\/\/popicon.life\/design-evolution-green-giant\/\" target=\"_blank\" rel=\"noreferrer noopener\">Green Giant<\/a> back to the Valley in 2017. StarKist\u2019s Charlie the Tuna ran a fun <a href=\"https:\/\/popicon.life\/fireside-chat-charlie-tuna-2016s-altunative-presidential-candidate\/\" target=\"_blank\" rel=\"noreferrer noopener\">alTUNAtive Presidential campaign<\/a> in 2016. And Mr. Clean has proven he, well, knows how to clean up nicely in cheeky Super Bowl spots. Each has become a little more modernized visually, but remain very much the same character they have always been.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The real win, according to Gal\u00e1n, is when an original character is adapted in one of two ways. The brand mascot may embrace modern day sensibilities or become meta and allow its self-awareness to resonate with modern audiences. In either scenario, they are still able to remain true to their origins.<\/p>\n\n\n\n<h3 id=\"h-charlie-the-tuna-s-human-touch\" class=\"wp-block-heading\"><strong>Charlie The Tuna&#8217;s Human Touch<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">John Gilbert is the Group Creative Director at <a href=\"https:\/\/quenchagency.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">quench<\/a>, the ad agency that helped bring spokesfish Charlie the Tuna into the digital age. In addition to his tongue-in-cheek political campaign, Charlie stars in commercials with actress <a href=\"https:\/\/popicon.life\/charlie-the-tuna-hits-the-red-carpet-with-candace-cameron-bure-and-starkist-snacks\/\" target=\"_blank\" rel=\"noreferrer noopener\">Candace Cameron Bure<\/a> and celebrates \u201cSorry Charlie Day\u201d a holiday dedicated to his beloved catchphrase each year. Charlie has a full persona, and it\u2019s that kind of human touch that allows the Beatnik spokesfish to thrive.<\/p>\n\n\n<p><iframe loading=\"lazy\" title=\"StarKist - Lunch Wish\" width=\"1240\" height=\"698\" src=\"https:\/\/www.youtube.com\/embed\/XVfJiqJSTts?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cCharacters are at their best when they bring a human touch to a brand,\u201d Gilbert says. \u201cThe key to working with them now is to make sure they have a full and modern perspective. Ask yourself what they would binge watch on Netflix, the kind of transportation they would use, and whether they live on the beach in Malibu or a hollowed-out tree trunk. Characters can ignore rules humans can\u2019t. When you build a full persona around the character \u2014 thinking beyond a 15-second video \u2014 you can use their unique point of view to open creative doors human actors can\u2019t walk through.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cIt\u2019s a fine line between reverential modernization and total lack of understanding of what actually makes a character or brand appealing,\u201d Gal\u00e1n says. \u201cMove too far from the core essence of what made the character popular to begin with and you distance yourself from the fan base. Don\u2019t move it enough and no one notices and everyone wonders why you bothered at all.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>By Heather Taylor Nobody has a thicker skin in the advertising industry than a brand mascot. Iconic characters like Cap\u2019n Crunch, the Pillsbury Doughboy, and the Aflac Duck wear an [&hellip;]<\/p>\n","protected":false},"author":26,"featured_media":19934,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","editor_notices":[],"footnotes":""},"categories":[1],"tags":[15],"topics":[2],"class_list":["post-19933","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-popicon","topics-editorial"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.5 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Why The Ad Industry Will Always Need Brand Mascots | AW360<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/advertisingweek.com\/aw360\/news\/why-the-ad-industry-will-always-need-brand-mascots\/19933\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why The Ad Industry Will Always Need Brand Mascots\" \/>\n<meta property=\"og:description\" content=\"By Heather Taylor Nobody has a thicker skin in the advertising industry than a brand mascot. 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